Multi-factor authentication is a two-step process for verifying the identity of people who log in to the platform and enables you to secure your account.
To secure your account, you can use one of the two following options:
- The 2FA method by SMS: via a verification code sent in a text message.
- The 2FA method by Application (Google Authenticator, 1password, Authy, and so on): via a verification code sent in an application.
Once multi-factor authentication is enabled on your account, you will be asked to provide your email address and password, as well as a verification code sent via text message (if you enabled 2FA by SMS) or via an application (2FA by Application).
The MFA is an additional level of security during the login process. Your password still needs to be strong and to comply with safety rules.
2FA by SMS
The 2FA by SMS option enables you to confirm the connexion to your account with an authentication code sent to you via SMS. To configure the 2FA by SMS, you need to enter your phone number.
You will receive a confirmation code to be typed into the relevant field.
When the 2FA by SMS option is configured, you will be asked to enter an authentication code every time you log into the platform.
2FA by Application
The 2FA by Application option enables you to confirm the connexion to your account with an authentication code that you receive in the application of your choice. To configure the 2FA by Application option, you need to scan a QR code.
Download an application like Google Authenticator or Authy and enter the confirmation code you have received in the relevant field.
When the 2FA by Application option is configured, you will be asked to enter an authentication code every time you log into the platform.
To disable the 2FA method on your account, click the 2FA by SMS enabled or 2FA by Application enabled button (depending on chosen method). However, if you have access to an account that requires MFA, you won’t be allowed to access it anymore.
We suggest generating backup codes storing them in a safe location. This may be useful if you forget or lose your phone. To do so, click Generate Backup codes.
You can restrict the use of your account to users by enabling one of the 2FA or both. To do so, refer to Configuring account restriction with MFA.
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